By Lynn Hatter
http://stream.publicbroadcasting.net/production/mp3/wfsu/local-wfsu-734992.mp3
Tallahassee, FL – After her unexpected layover in Memphis, Tennessee Lynn Hatter was interested in learning more about how the airline industry works. So, she placed a call to the U.S. Department of Transportation to find out if air travelers have rights. She also learned that there are exceptions in all situations travelers find themselves in.