Florida abuse hotline

Florida Channel

A panel of Florida lawmakers got an update Tuesday on a report, detailing what led to the tragic death of a little girl last month.

In early January, Phoebe Jonchuck’s father allegedly threw her from a bridge during what appears to be a psychotic episode. A detailed report shows the state’s abuse hotline missed two opportunities, warning of Phoebe’s father mental state. And, Florida Department of Children and Families Secretary Mike Carroll says he’s now looking into a number of areas to improve—like tracking the number of screened out calls.

Last year, Florida lawmakers put a new law on the books that expands the requirement for reporting child abuse in the state. But, the measure contained a glitch that resulted in double reports in some cases, and one lawmaker is hoping to fix that.

Sascha Cordner / WFSU-FM

The Florida Department of Children and Families is ramping up the state’s abuse hotline. The agency says the horrific death of a ten-year-old girl last year may have been avoided if it had coordinated its information better through the hotline. The child welfare agency says it has a new system that will better serve the state’s most vulnerable citizens.

"Thank you for calling the Florida Abuse Hotline. This is Passion. How can I help you,” asked Passion Ellis, who works for Florida Abuse Hotline.