A miscommunication of the local joint dispatch center caused a delay in the response to a fatal crash that occurred this past weekend, and officials aren’t too happy.
After receiving a 911 call Sunday evening about a crash that left three people dead at White Drive and Pensacola Street, Tallahassee firefighters and Leon County EMS were dispatched to an incorrect location.
That’s according to a letter by the Consolidated Dispatch Agency Director Timothy Lee to members of the CDA Board. He says while the response of the firefighters were delayed by a few minutes, the Leon County EMS’ response time was unaffected.
Some City officials have already voiced concerns over this latest misstep by the CDA. It comes on the heels of an 114-page assessment revealed last month about the troubled dispatch center, plagued with problems since it went online two years ago.
At the time, Tallahassee City Manager Anita Favors-Thompson, one of the board’s members, said she wants the agency to do better.
“The issues were so big in the beginning that almost anything after that became an issue…like we want no more errors,” said Favors-Thompson. “We want no more mistakes.”
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